At bongoDev ("we", "our", "us"), accessible via https://bongoDev.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Account or enrollment details
• Payment-related information (processed securely via third-party payment gateways)
• Communications with us, including emails, messages, support requests, and feedback

Note: We do not store your full payment card or banking details on our servers.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as:

• IP address
• Browser type and version
• Device information
• Pages visited, time spent, and referring URLs
• Usage data and diagnostic information

This data helps us understand how users interact with our platform and improve our services.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve website functionality. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the site.

1.4 Information from Third Parties

We may receive information from trusted third-party services such as analytics providers (e.g., Google Analytics), marketing platforms, or social media services, in accordance with their respective privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our courses and services
• To process enrollments and payments
• To communicate important updates, schedules, and administrative information
• To respond to inquiries and provide customer support
• To improve course quality, content, and user experience
• To perform analytics, research, and internal assessments
• To ensure platform security, prevent fraud, and protect against unauthorized access

3. Sharing and Disclosure of Information

We do not sell or rent your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or delivering services, under strict confidentiality obligations
• Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or government requests
• Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets, with appropriate safeguards in place

4. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or regulatory obligations
• Resolve disputes and enforce our agreements

When data is no longer required, it is securely deleted or anonymized.

5. Data Security

We implement reasonable administrative, technical, and organizational security measures aligned with industry standards to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction or updating of inaccurate information
• Opt out of non-essential communications
• Request deletion of your personal data, subject to legal and contractual limitations
• Manage cookies through your browser settings

To exercise these rights, please contact us using the details provided below.

7. Children's Privacy

bongoDev's services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us immediately so we can take appropriate action.

8. International Data Transfers

Your information may be stored or processed in Bangladesh or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws and appropriate safeguards are in place.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page, and the "Effective Date" will be revised accordingly. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Phone: 01757258398 | 01978367094 | 01911666994
Address: PBTL Fatema 1/1/A, Ground Floor, Pallabi, Dhaka

This Privacy Policy is intended to meet general industry standards for educational and online service platforms and does not constitute legal advice.